Are you a firm but fair leader with strong management skills and a background in income recovery? A Client in Surrey is seeking an Income Team Leader to bring stability and structure to a team that has lacked consistent leadership for a long period of time.

Key Responsibilities:

* Lead and develop a team of Income Officers to ensure effective rent collection.

* Provide structured training and guidance to improve team performance.

* Oversee complex income cases, including legal possession actions.

* Review and enhance income policies and procedures that have lacked attention.

* Work collaboratively with internal teams and external agencies to support tenants.

What We're Looking For:

* Proven experience in income management within social housing.

* Strong leadership skills, with a coaching and mentoring approach.

* Knowledge of welfare benefits, rent collection, and legal processes.

* Ability to review, improve, and implement policies and procedures.

* A proactive and strategic mindset to bring long-term stability to the team.

Contract Details:

* Hybrid working (office-based 2-3 days per week).

* Temporary-to-permanent or long-term temporary contract.

If you're a proactive leader ready to bring stability and expertise to a dynamic income team, we'd love to hear from you