Client Search Consultant

£23,500pa

Our client is seeking a Client Search Consultant to join their Leeds-based team. This role focuses on supporting the initiation and management of new searches, ensuring processes are completed accurately and efficiently. The successful candidate will play a crucial role in fostering strong client relationships, maintaining high service standards, and contributing to the team's success.

Benefits Include:

Opportunities for professional development
Friendly and supportive team culture

Key Responsibilities:

Accurately review and process search orders promptly to meet client expectations
Respond to customer queries via email and telephone, delivering clear and professional assistance
Log customer queries and interactions onto the in-house system to ensure accurate tracking
Perform regular updates to the client database, ensuring data accuracy and integrity
Coordinate with internal teams to support seamless service delivery and customer satisfaction
Maintain a high level of knowledge of the services provided, staying updated on industry standards and company offerings

Experience and Skills Required:

Excellent written and verbal communication skills, with the ability to engage professionally with clients and colleagues
A collaborative team player willing to support colleagues and contribute to a positive work environment
A proactive learner, open to acquiring new skills and adapting to different systems
Ability to quickly learn and navigate new software and databases

Why Join Our Client's Team?

Our client offers a dynamic, supportive environment where employees can grow and contribute to a respected brand. You'll gain valuable experience in client service and database management while working alongside a team dedicated to quality and continuous improvement.

If you're eager to develop your career in Client services apply today to learn more and become a valued part of this thriving team