We're seeking a dedicated and detail-oriented LCL Import Operator to join our team at Uniserve Group. As a key member of our Sea Freight department, you'll play a vital role in ensuring smooth and efficient import operations.

Key Responsibilities:

• Customer Liaison: Build and maintain strong relationships with customers and colleagues.
• Haulage Coordination: Arrange efficient haulage with shipping lines and hauliers.
• Data Management: Accurately complete customer and supplier spreadsheets.
• Rate and Invoice Management: Ensure shipments are correctly rated and invoiced.
• Financial Management: Raise sales invoices and secure payments, resolve invoice queries, and process supplier invoices.
• Customer Support: Address customer queries and complaints promptly and professionally.
• Cost Negotiation: Negotiate and agree on competitive haulage prices with suppliers.

Essential Skills and Experience:

• Strong Organisational Skills: The ability to manage multiple tasks and prioritise effectively.
• Attention to Detail: A keen eye for detail to ensure accuracy in all aspects of the role.
• Problem-Solving Skills: The ability to identify and resolve issues efficiently.
• Communication Skills: Excellent verbal and written communication skills to interact with customers, suppliers, and colleagues.
• IT Proficiency: Proficiency in Microsoft Office Suite (Excel, Word, Outlook) and relevant industry software (e.g., Multifreight, One World).
• Basic Understanding of: Customs regulations, air freight, warehousing, sea freight, sales, road freight, and supply chain principles.

Benefits:

Joining our team means you'll not only enjoy a competitive salary and annual reviews, but also some pretty awesome perks:

• Competitive Salary: We value your skills and commitment.
• Discretionary Bonus: Because your hard work deserves to be rewarded.
• Pension Scheme: We've got your future covered.
• Annual Salary Review: Your growth matters to us.
• Free Eye Test and £49 Vouchers towards Glasses: Taking care of your vision.
• Interest-Free Company Loan: We're here to support you.
• Free On-Site Parking: Convenient and hassle-free.
• Cycle to work scheme
• Referral Bonus £750: Spread the word and earn some extra cash.
• Care First Lifestyle Programme: Because your well-being matters.
• Flu Jabs Annually: Stay healthy, on us!
• Life Assurance: We've got you covered.
• Electric Vehicle Charging Points at Work: Embrace sustainable transport.
• Flexible Career Pathway.
• Supply Chain Academy Education Courses: Expand your knowledge, including Masters and MBA programmes.