Client Services Administrator

Taskmaster are currently recruiting for a Customer Service Administrator for our client based in Milton Keynes.

Duties:

* De-briefing of drivers and taking part in ad hoc meetings.

* Process and manage customer service request logs.

* Investigate service failures and action.

* Update and upload photos taken by drivers on the system.

* Liaise with Workshop, driver, and Operations regarding all defects.

* Process and manage reports (will be fully trained on this).

* Manage Hazard & Near miss reports to successful resolution.

* Action query requests.

* Tachograph download from vehicle(s) (will be trained).

* Check drivers documentation.

* Collate documentation for audit.

* Vehicle defect reporting.

* Workshop meeting.

* PPE management.

* Investigate and reduce vehicle misuse.

* Contribute to improving Operational budget costs.

* Deputise for Senior Traffic Dispatcher when required.

Pay Rate: £28,000PA

Hours: 08.30 - 17.30 Monday to Friday (1 hour unpaid lunch)

Please apply for details .

Taskmaster Resources LTD is acting as an Employment Business in relation to this vacancy