A Sales Administrator is required by a leading engineering organisation based in Chester. This permanent role requires professionalism and attention to detail, whilst exhibiting flexibility in managing priorities, solving problems, and making recommendations for improvements.

The role of Sales Administrator provides essential sales administration support for the business, responsible for administering the end-to-end sales process from enquiry to invoice and payment and playing a pivotal role in ensuring that all customer orders are processed accurately, and the company's business systems updated and maintained. The role will contribute to ensuring that the business delivers a high standard of customer service including ensuring enquiries and complaints are handled professionally and in a timely and efficient manner. This role also requires good standards of numeracy to support contract estimating and pricing and good communication and interpersonal skills.

Key roles and responsibilities for this Sales Administrator role will be:

* Deliver the Sales Administration process for the business, receiving customer orders and populating all relevant customer and order details into the business system.

* Process customer purchase orders, raise sales orders and associated works orders, and raise invoices and credit notes as required.

* May support the estimating process for new enquiries including receiving and recording customer enquiries and passing requests for estimates to the appropriate team(s) within the business.

* May be required to prepare and deliver some customer quotations to a professional standard using established price book or price lists, or from cost estimates provided by the business.

* Ensure necessary records and data are retained and appropriately filed in relation to customer quotations and orders.

Key skills and experience required for this Sales Administrator role will ideally include:

* Experience in an administrative or customer services role, ideally in an engineering or manufacturing environment.

* High standards of professionalism and attention to detail.

* Good understanding of the sales process including how sales are administered within a business from customer order to invoicing and payment.

* Ability to communicate effectively within the organisation both informally and formally through appropriate methods, including a good standard of written and verbal communications.

* Flexibility in undertaking a broad range of administrative tasks as required to support the business.

* Good time and priority management skills.

* Experience using Microsoft Office, especially MS Excel.

Hines Consulting is managing all applications, and we would love to hear from you if you meet the required criteria. If you would like a full job description and overview of my client's organisation, then please get in touch today with a copy of your latest CV and a member of our team will make contact