An exciting opportunity has arisen for an Operations Manager to join a large national organisation based in the Leicestershire AreaAs an Operations manager, you will have excellent experience of working within the housing sector delivering responsive repairs and managing void properties.Your duties will be at the heart of making sure out customers have an excellent experience through proactive management of directly employed trades, supervisors and contractors to deliver work within agreed timescales and costs.The role responsibilities will include:Manage the day to day activity of trade supervisors, engineers and sub contractors, ensuring that all business objectives are met within overall time, cost and budget constraintsTo understand, monitor and consistently deliver against client, customer, commercial and internal operational KPI'sTo ensure the trade supervisors, engineers and sub contractors are fully aware of business and operational targets and are suitably equipped and motivated to achieve them.~To exercise line management that includes performance and development assessments, mentoring, and where appropriate disciplinary action.To motivate people and promote excellence by positively monitoring and managing performance, responding to feedback and recognising positive behaviours.Ensuring the team is fully compliant with all Health and Safety procedures and requirements.To contribute towards budget preparation and actively identify cost saving opportunities.Attend and participate in management meetings as directed and ensure regular review meetings are in place with your team.Essential requirements:Qualified in a building related subject to HNC, City and Guilds or NVQ or relevant trade background.Relevant surveying, management or supervisory qualification.Knowledge of current building regulations and CDM regulations.Strong verbal and written communication skills. Capable of communicating clearly with customers, suppliers and subcontractors in order to deliver business objectives in line with our company values.

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