My client, a warm and inviting care home in North Walsham, is looking for a dedicated Team Leader to become part of their friendly and supportive team. This role offers the potential to transition from a temporary to permanent position for the right candidate.

Ideal candidates should be highly organized, comfortable in a bustling environment, and ready to jump in and help wherever needed when the situation calls for it.

If you thrive in a dynamic setting where collaboration and teamwork are key, this might be the perfect opportunity for you!

Job Summary:

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Help residents enjoy the highest quality of life with love, friendship, and support in a Christian environment.

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Ensure the home delivers excellent, person-centred care.

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Lead and support the Care Staff team.

Key Relationships:

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Internal: Care, cleaning, and catering staff.

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External: Residents' relatives and friends, external partner agencies.

Key Responsibilities:

Quality of Care:

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Assess, plan, implement, and review person-centred care, including for residents with dementia.

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Support residents' independence in daily tasks and promote equality, diversity, and inclusion.

Leading and Managing Staff:

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Participate in staff recruitment and retention.

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Ensure continuous professional development and supervise a small team of care assistants.

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Handle disciplinary investigations and promote person-centred planning.

Leading the Shift:

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Lead Care Staff as the Duty Team Leader, delegate tasks, and support staff.

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Oversee resident admissions and allocate break times.

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Investigate and manage complaints and escalate issues as needed.

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Conduct return-to-work interviews and administer medication.

Providing Care:

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Create, implement, and review care plans.

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Administer medication, support physical comfort, and address personal care needs.

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Facilitate resident activities and appointments.

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Support residents' mobility, health care needs, and end-of-life care.

Recording:

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Observe, monitor, and record residents' conditions.

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Communicate and complete records, contribute to care plans, and pass on messages.

General:

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Support health and safety, participate in on-call duty rota, and continue personal development.

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Undertake other necessary duties to ensure smooth operations.

Flexibility Clause:

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Job descriptions are periodically updated to reflect changes.

Previous healthcare experience and supervising other team members is essential for this role.

PLEASE NOTE I AM UNABLE TO OFFER SPONSORSHIP