D365 Application Consultant

THE ROLE:

The D365 Application Consultant will be responsible for analysing requirements, documenting proposed designs and delivering high quality solutions that align with business requirements, support our strategic objectives and deliver return on investment. The role will undertake development activities that will include configuration, customisation and extensions of the Dynamics 365 application (CE and F&O), and should therefore have a working knowledge of key functions including but not limited to Dynamics Sales (CRM), Finance & Operations, E-commerce, Marketing and Power Platform. The role will also be responsible for one of more aspects of delivering a change, including project management, business analysis, training and support.

Responsibilities and Duties:

• Analyse and debug technical issues, providing timely resolution and support to end users and stakeholders.

• Analysis of business processes to provide technical guidance on how Dynamics 365 can address business need.

• Collaborate with application change managers and external support partners to translate business requirements into technical solutions.

• Work with suppliers to design, develop, test and deploy customisations, integrations and new functionality within the Microsoft Dynamics 365 environment.

• Create detailed scope and plan for delivery, estimating as accurately as possible the resource and effort required to deliver the change, and secure resources/budget to proceed.

• Conduct design playback sessions with stakeholders to demonstrate changes and gather feedback.

• Develop and maintain comprehensive documentation for system configurations, development processes, testing and user guides in support of changes.

• Provide technical support and training to stakeholders to ensure they can effectively utilise the changes being delivered.

• Ensure all changes are delivered within the agreed project schedule, maintain risks and issues and deliver effective communications to stakeholders.

• Stay current with the latest updates and features in D365 CE, F&O and related technologies. • Proactively identify potential issues or areas for improvement within the Dynamics 365 environment and suggest appropriate preventive measures.

• Collaborate with internal and external stakeholders to drive system upgrades, data migrations, or integrations related to Dynamics 365.

CV's ASAP please, interviews taking place this week