Operational Resilience Lead

The purpose of this role is to lead and represent a Markerstudy business area’s Operational Resilience Team delivering regulatory requirement deliverables via a number of defined workstreams led by the Group Operational Resilience Programme.

You will have an understanding of how Operational Resilience standards, processes and procedures, defined by the Group Operational Resilience Programme are to be designed and developed then implemented.

The successful candidate will be accountable for the ongoing maintenance, integration and continuous improvement of Operational Resilience within the domain.

This is a hybrid position that can be based in either of our London, Brentwood and Romford offices.

Key Accountabilities and Responsibilities:

• Manage and own multiple workstreams /deliverables implementation into a Markerstudy business area, incl. resource planning.
• Act as the Operational Resilience SME representing your Markerstudy business area.
• Liaise and collaborate with stakeholders and the Group Programme Team with common objectives to meet project milestones.
• Report progress at regular intervals. 
• Lead on completing and submitting for peer review, programme workstream artifacts.
• Manage stakeholders, both internal and external, ensuring efficient communication is achieved.
• Take steer from Group Operational Resilience Programme Manager on design, data analysis and measuring programme outcomes.
• Responsible for the implementation of new processes, methodologies in alignment with regulatory requirements; incl. process mapping, data analysis, reporting metrics, scenario testing, etc.

Skills, Experience and Knowledge:

• Strong communicator and influencer.
• Thrives in a fast-paced environment.
• In-depth knowledge of Operational Resilience good practice, BCM, DR, Change, 3rd Party, Crisis, Incident.
• Systems thinker with strong focus of the right outcomes for our customers and the group.
• Comfortable managing multiple workstreams.
• Extensive experience and in-depth industry knowledge, managing and delivering Operational Resilience/TPRM/Business Continuity regulatory projects in the financial services sector. (Advantageous)

Why us?

Markerstudy Insurance Services Limited (MISL) is one of the largest Managing General Agents in the UK. With a strong presence in the UK motor insurance market, we specialise in niche motor cover, where our solid market knowledge and experience enables us to create highly targeted products.

Our success is underpinned by our underwriting strategy to identify and apply special risk factors to the customers’ advantage. That, and our skilled underwriting technicians who are friendly, accessible and empowered to make decisions.

We only transact business through professional UK insurance intermediaries and we take pride in fostering excellent working relationships. Our products feature prominently on Aggregators' sites, such as Confused.com, Go Compare and Compare the Market, via our broker partners.

Additional Information:

• 28 days annual leave
• Life assurance 4x annual salary
• Company funded private medical single cover
• Virtual GP
• Pension: We will match contributions up to 5%