Financial Wellbeing Team Leader

£29,500 per annum

35 hours a week

Cardiff (South Wales)

Brook Street Social Care are working with a wonderful charity who are recruiting for financial wellbeing advisers. You will be working with an award-winning charity who specialise in social justice using expertise and real-life past experiences to empower people and get them the help they need. You will be speaking with and supporting people who feel they are being held back by poverty, exploitation, abuse, addiction, mental health and/or being caught up in crime. This role involves speaking with individuals who have been forwarded to you by their probation officer so they can receive help and advice on finance and benefits.

This role involves providing operational management and leadership for Finance, Benefit, and Debt (FBD) services under contracts with HMPPS in Wales. The position includes overseeing a team of Financial Wellbeing Coaches and Peer Advisor volunteers, setting performance objectives, and ensuring compliance with contractual targets, policies, and safeguarding procedures. It requires building strong relationships with local probation and prison managers, managing partnerships with various stakeholders, and ensuring a safe, supportive work environment aligned with the organisation's values. Additionally, the role involves collaborating with other managers for consistency and reporting regularly to the Financial Wellbeing Manager.

To be considered for the role you will need:

Staff Management: Proven experience in managing and supervising staff to achieve service delivery aligned with KPIs, quality standards, and targets.

Offender Support: Experience working in or managing services that support offenders.

Complex Needs Management: Experience in supporting or managing services for challenging individuals, such as those with complex needs, or those who are resistant, angry, or confused.

Multi-Agency Collaboration: Experience in working within or managing multi-agency partnerships to achieve shared objectives and outcomes.

Management Qualification: A management qualification, ideally ILM Level 3 or higher, is preferable but not essential.

Specialized Training: Evidence of specialist-level training in money and/or welfare benefits advice from an accredited provider.

Accredited Certification: Holding a higher-level certificate in money and/or welfare benefits advice from accredited bodies like IMA, CPAG, or Wiser Adviser.

If you feel you are suitable for this role and are interested in hearing more about this opportunity, please apply with your CV today!

Brook Street Social Care is acting as an Employment Agency in relation to this vacancy