People Team Leader (HR)
QA Higher Education, London, hybrid working
As People Team Leader, you'll be the face of the People Team with our customers. You'll be responsible for supporting people through the moments that matter during the employee life cycle. You'll be their first point of contact and you'll provide a high quality and customer focused service whilst always trying to make things better.
Our Role Leading on all compliance matters relating to data protection, right to work, immigration, sponsorship and DBS checks.
Supporting the team to ensure compliant regulatory processes, specifically ensuring all legislative and legal requirements are delivered and maintained across the business in a fast paced, dynamic, proactive working environment.
Guiding and support the People Operations team on day-to-day tasks, role modelling excellence and ensuring a first-class service to our customers.
Here's some of what's involved: (Click through to read the full job description)
Coach the team People Operations team to ensure they are developing and performing in their role.
Drive a high performance, customer focused approach to compliance to maximise and improve team performance.
Ensure the compliance obligations are met throughout the PS administration process.
Provide advice and guidance to the People team and the business as/when legislation changes, developing and delivering comprehensive training and briefings when required.
Build/ maintain excellent operational working relationships with stakeholders and colleagues.
Ensure the business remains compliant within its legal requirement for DBS checks, right to work and immigration and all related administration processes are defined and adhered to through regular reporting and monitoring.
Collaborate with internal and external teams to ensure policy and guidance documentation is in line with legislative changes.
Manage the visa application process for staff, including issuing certificates of Sponsorship (CoS), ensuring the manager and applicant are kept up to date with progress.
Bring your experience
Great stakeholder management
Strong demonstrable experience of enhancing team dynamics and motivation
Development of clear, well-structured policies and process documents
Effective evidence-based management using a ticketing system
Demonstrable track record of identifying and embedding process improvements
Prior payroll management experience
CIPD level 7 or equivalent experience
About QA Higher Education
QA Higher Education works in partnership with seven UK universities, colleges, and education specialists in the UK, to recruit, market and deliver a range of education programmes to international and domestic students, from foundation level to undergraduate and postgraduate degrees.
At QA Higher Education, we are absolutely committed to breaking down barriers, eliminating discrimination and ensuring equal opportunities so that diversity can flourish here. One of our core values is that 'our Diversity makes us stronger' - we recognise that people from different backgrounds and experiences bring valuable perspectives and enhance the way we work at QA. As a market leader in the digital education, it's our duty to drive diversity and inclusion not only for ourselves, but also the wider industry, the clients we serve and the communities in which we work.
Equal Opportunities At QA, our mission is to help everyone find their place in the world. This means we continually celebrate the diverse community different individuals cultivate. As an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone's place.
