Hays are proud to be working in partnership with St Helena Cleaning Services who are looking to recruit an Associate Director which is a key and pivotal appointment in driving their commercial strategy forward.  St Helena Cleaning Services is a subsidiary of St Helena Hospice.

St Helena is a dedicated charity committed to providing exceptional care and support to those in need across North East Essex. St Helena has partnered with commercial cleaning company Total Clean to provide a high-quality cleaning service to commercial businesses in Colchester, Chelmsford and Ipswich at cost effective prices. Total Clean has a brilliant service model that delivers on quality, service and corporate social responsibility, and is the perfect fit for their own values at St Helena of being bold, passionate and caring.

Reporting to the Chief Commercial Officer your key responsibilities are:

• Oversee daily operations, manage client relationships and partnerships and supervision of the Area and Sales Managers.
• Support the development and delivery of commercial strategies to ensure sustainable income growth and brand awareness
• Assist the Chief Commercial Officer in identifying and developing new commercial business opportunities.
• Lead the development of budgets, business and marketing plans, providing market trends and commercial analysis for new growth initiatives.
• Tender for new contracts and manage ongoing contracts to ensure high-quality services are provided

Key Working Relationships:

• Chief Executive, Senior Leadership Team, Board of Trustees
• Marketing and Communications Team, Finance Team
• Commercial and Charity Partners, Funders and Investors
• B2B and B2C Customers, Counterparts in other hospices and local health systems

The ideal candidate

You will be an experienced B2B and B2C sales and marketing professional who has a proven track record in leadership, income growth, planning, managing, and delivering business plans and budgets and achieving and delivering on KPIs. You will ideally have a business qualification or relevant experience and have strong commercial awareness and commercial acumen. Have excellent organisational, time management skills with a commitment to achieving high quality and best practice.

Why Join St Helena Cleaning Services?

• Impact: Be part of a supportive and dedicated team making a real difference.
• Growth: Enjoy professional development and growth opportunities.
• Community: Join a vibrant community committed to their mission and values.

The benefits:

In return they are offering a competitive salary, hybrid working options, up to 7% employer contribution pension, 36 days holiday including bank holidays, wellbeing day and weekly wellbeing hour, salary sacrifice car scheme plus many many more benefits.

Are you ready to make a real difference? 

This is a unique opportunity where you will be able to make a real difference. So, If you feel you have the drive and the passion required to join them on this exciting journey and want to help St Helena Cleaning Services to achieve their vision and mission, then we would love to hear from you!

How to apply and application process:

All applicants will be required to submit their CV with a covering letter setting out their suitability for the role and their interest in working for St Helena Cleaning Services.

• Closing date for all applications: Sunday 29th September
• 1st stage interviews will be via a video call on the 2nd, 3rd and 4th October
• 2nd stage interviews will be a panel interview which will be face to face, w/c 15th October and will include a presentation and a competency based interview.

For more information or an informal discussion please contact Kate Geoghegan, Business Director at Hays on M:

Please note: All direct and third-party applications will be forwarded to Kate Geoghegan, Business Director, at Hays.