Resource Co-ordinator

Chippenham - Hybrid

Up to £40,000 + Benefits

With decades of experience, our client is a prominent IT services provider, known for their commitment to innovation, collaboration, and customer-focused solutions. Operating across multiple sectors and supporting public and private clientele from SME to Enterprise this is an opportunity to join an expanding team with a structured development programme and be part of their plans for growth and market expansion in 2025.

The Role:

* Working alongside experienced sales and delivery teams ensuring smooth-running delivery process - Plan, commence, execute, supervise, and roundup assigned projects

* Coordinating the delivery of projects against statement of works

* Scheduling of Engineering resource

* Responsible for the flow of information to the customer and delivery team - deliver project documentation

* Ensure change process is followed and manage project escalations to ensure outcomes achieved

* Obtain feedback on work delivered, both during and at completion of works Highlighting follow-on opportunities to account managers

* Ensuring general up-keep and administration of service related documentation

Job Requirements:

* Self-motivated and ambitious with a positive attitude.

* Excellent communication and organizational skills.

* Team oriented mindset.

* Ability to work within a fast-paced environment where work and fun are the key ingredients.

* Ability to build strong rapport.

* An underlying IT technical knowledge is not essential as full training will be given

* Ability to work as part of a team and display teamwork.

Candidate Requirements:

* Proven track record in a similar role

* Understanding of B2B processes desirable but not essential

* Experience within an MSP environment desirable

What we offer:

* Hybrid Working (3 days in / up to 2 days)

* Culture - Social events, Supportive, Fun, Hard working

* Perks - Incentives (holidays, vouchers, lunches, spot prizes)

* Top of the range technology in office and for home working (laptops, screens, latest iPhone, etc)

* Subsidised health care/medical benefits

* Annual Leave - 25-30* days plus B.H's + optional 2 weeks unpaid. *Increases with time spent

* Progression Plan - training & mentor programme. Develop an enterprise sales/management career