Join Our Creative Hub: Be the Backbone of a Bespoke Furniture Studio!

Are you passionate about delivering exceptional customer experiences and thriving in a dynamic, creative environment? This is your chance to shine in an exciting and diverse role at a leading bespoke furniture studio!

As our Customer Experience & Operations Coordinator, you’ll play a pivotal role in ensuring our clients and suppliers enjoy a seamless journey from enquiry to delivery. With a variety of tasks to keep your day fresh and rewarding, this position is perfect for someone who loves problem-solving, multitasking, and adding value in a fast-paced environment.

• Be the friendly voice and professional point of contact for clients and suppliers, handling enquiries with care and efficiency.
• Masterfully manage customer expectations, following our policies to ensure satisfaction at every touchpoint.
• Keep everyone on the same page by documenting actions and ensuring timely follow-ups with clients and suppliers.
• Coordinate appointments, track progress, and provide updates to clients to keep their projects on schedule.
• Handle orders with precision, including remedials, office supplies, appliances, and accessories.
• Collaborate seamlessly with internal teams to ensure smooth operations and exceptional service delivery.
• Keep the office humming with general administrative tasks and organisational excellence.

• Exceptional customer service and administrative skills that set you apart.
• Impeccable organisation and multitasking abilities.
• Proficiency in Microsoft Office, with the ability to learn and adapt quickly.

• Be part of a creative, high-end design studio where your work truly makes an impact.
• Enjoy a varied role that offers new challenges and learning opportunities every day.
• Collaborate with a passionate and supportive team in a vibrant, design-focused environment.

Ready to elevate your career and be part of something exceptional? Apply now and bring your energy, skills, and creativity to our bespoke furniture studio!