Rewards and Benefits on Offer

* Immediate start date.

* Varied and interesting job role.

* Onsite parking.

* Permanent position.

* Great resources.

* Great team culture.

* Any support required is provided.

The Company you will be working for;

Our client is an established and successful company based in North Shields. They are currently looking for a Service Coordinator to join their team. If you are interested and meet the person specification of the job role, please apply below.

The Job You'll be Doing;

* Promote services and manage customer requests efficiently.

* Handle daily tasks promptly and accurately, escalating issues when needed.

* Keep customers informed about service interventions.

* Provide administrative support to the Service Director.

* Follow up on service and sales tasks.

* Administer quotes, service requests, purchase orders, and invoices.

* Arrange service visits and coordinate logistics.

* Compile and issue invoices.

* Maintain market awareness and support client relationships.

* Manage ISO 9001 policy implementation.

* Assist with service-related quotations.

* Review service reports and identify sales opportunities.

* Suggest improvements and undertake delegated tasks.

* Administer service calls and purchase orders up to £100k.

* Understand the impact of decisions and demonstrate strong commercial skills.

* Exercise judgment to avoid delays and escalate issues promptly.

* Interact with all departments, customers, suppliers, and regulatory bodies.

About You;

* Strong administrative skills.

* Strong customer focus and commercial awareness.

* Ability to prioritise tasks.

* Ability to work independently, delegate tasks, and multitask.

* Strong problem-solving and customer relationship skills