Our client is looking for a Transport Development Support Officer in Dorchester! Our client offers temporary and contract opportunities within the countil.

Salary:

£12.16 per hour

Hours:

Days - 8 hour shift

The role of a Transport Development Support Officer

* Answering calls and emails from various stakeholders such as parents, contractors, schools, and passenger assistants.

* Liaising with internal and external parties.

* Utilizing Microsoft Office, Teams, and internal software applications.

* Performing data entry tasks.

* Accessing and learning new applications as required.

* Conducting route evaluations using mapping software to assess transport suitability.

* Handling initial complaints and escalating them to senior team members when necessary.

* Maintaining accurate records of activities.

* Organising route cover for Passenger Assistants.

Skills & Qualifications required

* BTEC National Certificate, NVQ Level 3, or equivalents.

* Experience and knowledge within the role's responsibilities, including standards, procedures, and health & safety.

* Office experience, data analysis, IT proficiency, and Health & Safety application.

* Great communication and problem solving skills

Benefits:

* Company pension

* On-site parking

* Referral programme

* Work from home