Position Title: Receptionist/AdministratorLocation: Luton, Dunstable RoadSalary: £20,000+Reference: BH-37518Work Type: Full Time – 09:00 to 17:30 Monday to FridayAbout The Client:My client is a well-established, multi-service law firm with an excellent reputation for delivering high-quality legal services to individuals, SMEs, and larger corporations. With a collaborative and supportive working environment, they are committed to professional development, employee wellbeing, and maintaining a strong work-life balance.Position Overview:An exciting opportunity has arisen for a Receptionist/Administrator to join the team. This role will suit a friendly and professional individual who thrives in a busy environment and enjoys client-facing duties alongside a range of administrative responsibilities.Key Responsibilities:
• Welcoming clients, visitors, and staff to the office
• Managing visitor sign-in procedures and maintaining meeting rooms
• Setting up meeting rooms and providing refreshments as required
• Assisting with meeting room bookings and events preparation
• Answering and directing incoming calls across multiple offices
• Managing incoming and outgoing post and handling deliveries
• Overseeing stationery and supplies for both offices
• Supporting administrative tasks such as binding, laminating, scanning, and photocopying documents
• Managing the Franking machine and coordinating with Royal Mail
• Assisting with file retrievals from off-site storage
• Ensuring the reception area is kept tidy and professional at all times
• Providing general administrative support and assisting with ad hoc projectsRequirements:
• Previous experience in a receptionist or front-of-house role (legal sector experience beneficial but not essential)
• Excellent verbal and written communication skills
• Professional telephone manner and strong interpersonal skills
• Ability to handle confidential information with discretion and diplomacy
• Strong organisational and time management skills with the ability to prioritise changing workloads
• Positive, service-orientated attitude with a ‘can-do’ approach
• Strong IT skills, including proficiency in MS Word, Outlook, and Excel
• Efficiency, reliability, and flexibility
• Ability to work independently and collaboratively
• Initiative and proactive problem-solving skills
• A valid driving licence would be advantageousThe Benefits:
• Competitive salary
• Staff introduction bonus
• 25 days holiday
• Pension scheme (salary sacrifice)
• Death in service benefit
• Cycle to work scheme
• Long service awards
• Cash health plan (offered from time to time)
• Enhanced sick pay
• Free eye tests and paid flu vaccinations
• Discounted legal services
• Opportunities to participate in company-sponsored charitable eventsHow to Apply:Apply in the strictest of confidence online or via telephone – no CV needed for an initial conversation.Contact Person: Shabir JizaContact Email:Contact Phone: or IMPORTANT: PLEASE CHECK YOUR EMAIL (INCLUDING SPAM FOLDER) FOR CONFIRMATION YOUR APPLICATION HAS BEEN RECEIVED.In accordance with [The Conduct of Employment Agencies and Employment Businesses Regulations 2003, Regulation 19](https://uksi/2003/3319/regulation/19/made)