At Valeo Foods UK, we're the creative force behind an array of beloved brands spanning indulgence, innovation, and tradition. From the iconic crunch of Kettle Crisps to the pure sweetness of Rowse Honey, and the rich heritage of Matthew Walker puddings, our portfolio reflects our commitment to quality and diversity.

But that's not all - our family of brands extends further, encompassing an exciting array of products and experiences. Whether it's the Wild West flavours of New World Foods, the nostalgic joy of Barratt sweets, or the timeless appeal of Metcalfe Popcorn, each brand carries its own unique story, flavour, and charm. Join us on a journey where passion meets flavour, crafting experiences that bring people together and delight taste buds.

We are seeking a detail-oriented and motivated Sales Administrator to support our sales team at Wallingford on a 9 month Fixed Term Contract. The Sales Administrator will be responsible for ensuring smooth and efficient operations within the sales department, managing customer inquiries, processing orders, and providing exceptional customer service.

* Daily production of stock queries/stock at risk reports to identify potential shortages

* Notifying customers and NAMs regarding upcoming shortages using above report

* Weekly meetings with production/planning representative regarding bulk curd and sauces SKU's to ensure customer lead times are met

* Order processing for all Valeo Foods brands received via EDI, email and phone using IFS system (cover required from 13:30-17:00)

* Liaising with 3rd party warehouses regarding issues with orders and deliveries.

* Invoicing of products held in and supplied from other warehouses (e.g. Balconi) using IFS system and external customer portals.

* Use of external systems (e.g. warehouse portals and delivery tracking sites) to monitor deliveries and deal with any issues

* Communicate with customers in a timely manner regarding delayed or short deliveries to ensure they get the best possible service

* Assist the Sales Admin Team with all aspects of order management and customer service

Qualifications

* Excellent communication and data entry skills

* Methodical approach to work, high level of attention to detail and problem solving skills

* Working knowledge of Microsoft Excel, Outlook and Word an advantage.

* Team player

* Ability and confidence to work independently (role likely to include some working from the office and some working remotely)