Service Manager

LOCATION: HMP Lowdham Grange
CONTRACT TYPE: Permanent
HOURS: 37.5 per week (Mon-Fri)

Mission:

Empowering older individuals in the Justice system through advocacy, peer support, and targeted interventions, promoting independence, resilience, and well-being.

Purpose:

Manage the team at HMP Lowdham Grange and coordinate the Buddy Support Worker programme, training prisoners to support others with health and social care needs.

Responsibilities:

Leadership & Management: Foster a positive culture, set a clear vision, and maintain a strong team.

Service Delivery: Ensure well-being, provide person-centred activities, and maintain records.

Collaboration: Engage with internal teams, external stakeholders, and promote a positive work ethic.

Strategic Contributions: Support service growth, advocate for development, and report progress.

Compliance: Ensure adherence to safety, risk, and safeguarding requirements.

Person Specification:

Essential:

A-level, DipSW, or NVQ Level 3

Teaching/training qualifications (or willingness to obtain)

Experience working with older individuals or those in the Criminal Justice System

Strong communication and IT skills

Desirable:

Degree or relevant qualification

Knowledge of voluntary sector, offender management strategies, and business development

Additional Qualities:

Valid driving license and vehicle access

Strong teamwork and independent work capabilities

Resilience under pressure and deadline management

Understanding of challenges faced by older prisoners and prison leavers

If interested please apply or contact Oliver Jefferson on (phone number removed) or (url removed)