Role OverviewWe are seeking a dynamic and experienced Team Leader to join our team in Lincoln. This pivotal role involves leading and motivating a team of legal professionals to ensure they deliver exceptional service to our clients. The ideal candidate will have a strong background in managing teams within a regulated environment, preferably in a private practice solicitors’ firm, with expertise in Landlord and Tenant Law being highly desirable.Key Responsibilities:

• Leadership and Team Management: Lead a team of direct reports, including Legal Support Assistants an Paralegals. Ensure the team remains motivated, meets operational requirements, and adheres to HR policies and procedures.
• Operational Oversight: Assist the Head of Department with the renewal of regulatory licenses and insurances, monitor stock and stationery levels, and manage team facilities.
• Client and Relationship Management: Serve as a key point of contact for the team, build strong commercial relationships with clients, and resolve escalated client complaints effectively.
• Marketing and Brand Development: Support marketing and brand awareness initiatives by attending conferences and industry events and contributing to building the firm's brand in the open market.
• Case Management: Promote excellent case management practices, oversee central diaries, and ensure proper handling of team files.
• Regulatory Compliance: Assist in maintaining compliance with relevant legal and regulatory standards.

Qualifications and Experience:

• At least 12 months of experience as a people leader, with 3+ years being advantageous.
• Experience in a regulated environment, ideally within a private practice solicitors’ firm.
• Qualified Solicitor or Fellow of CILEX preferred.
• Expertise in Landlord and Tenant Law is highly advantageous.
• Strong problem-solving skills and the ability to think creatively to find solutions.
• Excellent interpersonal and communication skills.
• Proven track record of managing and developing high-performing teams.
• Ability to manage multiple demanding deadlines effectively.

What We Offer:

• Competitive salary.
• 26 days of annual leave plus UK bank holidays.
• Discretionary annual bonus based on company performance.
• Opportunities for professional growth and career advancement.
• Support for CPD and professional qualifications, and in-house competency training in Civil Litigation.
• Various employee discounts across our group companies.
• Access to an employee assistance program.
• A supportive and inclusive company culture that encourages personal growth and values attention to detail and common sense.

Work Environment:

• Office-based role at our Lincoln office, with the potential to transition to a hybrid working model after successfully passing a probationary period.
• Standard office hours: 09:00 am - 05:30 pm, Monday to Friday.

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