Our client is a leading wholesale distribution business with a turnover in excess of £150m and employing over 500 staff. They have an opening in their Credit Management department for somebody ideally experienced in dealing with a large customer base.

KEY DUTIES:

• Control specific sections of accounts within the sales ledger as part of a team
• Build relationships with customers and ensure the highest level of service is delivered and maintained and that accounts are kept within Credit Terms
• Facilitate a high level of cashflow and minimise levels of overdue debt in line with set targets and Terms
• Work with all internal departments in resolving customer discrepancies in a timely manner
• Assist in managing cash allocation correctly as per customer payment advise and instructions
• Maintain accurate and up to date customer details
• Facilitate customer information requests as demanded by customer including statements and document copies

ESSENTIAL REQUIREMENTS:

• Previous credit control preferred, high volume customer service experience with an understanding of the credit fuction would be considered
• Excellent written and verbal communication skills
• The ability to work as part of a team and individually
• Computer literacy in application of Microsoft Word, Excel, Outlook and the ability to pick up bespoke systems
• Self motivated individual with ability to work under pressure
• Customer focused/drive to deliver improved customer satisfaction
• Good organisational skills
• Numerate

Benefits:-

• Holidays increase with length of service
• An additional day’s holiday for your birthday
• Being able to purchase products at discount prices
• Free parking on-site
• Long service awards
• Reward & recognition
• Charity fundraising events
• Opportunity for Educational sponsorship
• Pension scheme
• Death in service scheme
• Employee assistance programme
• Company loyalty scheme