Are you an experienced Customer Services Administrator/Payout Assistant who would like to take up a new challenge in an exciting industry?

Due to continued growth, Transparent is proud to support this longstanding client in the recruitment of a Payout Assistant.

This will be working within a fast-paced team and will require adaptability and flexibility. Working closely with the Finance Team, your responsibilities will include:

• Preparation and upload of daily manual payouts
• Answering payout queries from members and customers on their bespoke customer service portal
• All queries are dealt with on email, rather than over the phone
• Reconciliation of bank statements and internal reporting
• Responding to compliance and ID requests from Banking partners
• General admin tasks on an ad-hoc basis

The Person:

• Good use of Excel
• Excellent analytical skills and experience
• Comfortable using multiple systems
• Able to work in a fast-paced environment
• Ability to handle complex data
• High level of customer service
• 2-3 years’ experience in a similar capacity

In return, our clients is offering a competitive base salary, regular pay reviews, discretionary bonus scheme, company pension, social events calendar, free parking on site, remote working and the opportunity to work for a well-recognised and highly successful brand.

Based near Takeley with 80% hybrid working.

If this sounds like an interesting opportunity to you and you would like to progress things further, please contact Samantha Harris for further information.

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