Swift Placements are working with a Contract Insulator in Bradford who are seeking 2x motivated and organised Scheduler's to coordinate mould remediation activities for both residential and commercial properties. The ideal candidate will play a crucial role in ensuring efficient scheduling and resource allocation to support clients in managing mould issues effectively.

Monday to Friday

Temp To Perm Position

Hours: 8:00am- 4:00pm

Hourly Rate: Competitive hourly rate of £12.00, with the opportunity for a permanent position based on performance.

Location: BD4

Supportive team environment and comprehensive training.

Opportunity to work with a growing organisation in an essential service sector.

Please note this role is a full-time office position and no hybrid work is offered.

Key Responsibilities

Scheduling and Coordination

* Plan and schedule remediation activities for residential and commercial properties.

* Allocate resources such as technicians, equipment, and materials to ensure timely project completion.

* Adjust schedules to accommodate urgent requests or unforeseen delays.

* Any cancelled appointments to be rescheduled and documented.

* Escalate any concerns or issues to line manager and account managers.

* Notes to be filled out on every property contacted regardless of outcome.

* Contact tenants or property managers through telephone, emails, text messaging or by letters.

* Keep schedule up to date with all work logged with teams.

Client Communication

* Act as the first point of contact for clients regarding appointments and updates.

* Provide clear and professional communication to manage client expectations.

* Handle incoming inquiries and resolve scheduling conflicts or issues promptly.

Team Support

* Collaborate with remediation teams to ensure schedules are logged and jobs are sent out to the relevant teams.

* Maintain open communication with field technicians to address any on-site challenges.

* Prepare daily, weekly, and monthly schedules for review and feedback.

Administrative Duties

* Use scheduling software or tools to manage appointments and track progress.

* Maintain accurate records of jobs, timelines, and completion statuses.

* Ensure compliance with company policies and health & safety regulations.

Skills and Qualifications

* Previous experience in a scheduling or coordination role, ideally within property maintenance or a similar field.

* Strong organisational skills and the ability to manage multiple tasks simultaneously.

* Excellent verbal and written communication skills.

* Proficiency in using scheduling software, Microsoft Office, and other administrative tools.

* Problem-solving mindset with a proactive approach to overcoming challenges.

If this role is of interest, please send a copy of your CV Arsalan Mohammed at Swift Placements or alternatively call the office on (phone number removed) for more information