Contract Manager - FM Service Provider - Corporate Commercial Building - London, St Paul's - Up to £65,000

Fantastic opportunity to work for an FM service provider in London. CBW are currently recruiting for a Contract Manager to oversee all hard services across a commercial building located in London, St Pauls. The successful candidate will be come from a technical M&E background, have a proven track record in commercial building maintenance and will have experience in the overall day to day running of hard services maintenance contracts, be commercially aware (P&L, WIP etc) and demonstrate excellent customer services skills. In return the company is offering a competitive package paying up to 65k based on experience, further training and career progression.

Hours of work

Monday to Friday - 08:00am to 17:00pm

Key duties & responsibilities

Report directly to the Account Manager
Manage agreed KPI and SLA's.
Responsible for managing the company's H&S and environmental performance on the contract.
Responsible for managing the company's quality procedures on site
Recruitment of any new staff
Responsible for the development of all staff, which will include annual appraisals.
Manage staff absenteeism and be responsible for disciplinary issues
Management of client relationships on a daily basis.
Management of all reports.
Manage any additional business opportunities that will deliver client satisfaction and increase contract sales revenue
Offer technical support to both the client and the engineering team
Responsible for the permit system.
Attend client meetings
Financial responsibility 
Requirements

Qualified in an engineering discipline (Electrical or Mechanical); C&G, HNC, HND or higher.
Experience of service delivery across a portfolio of commercial sites
Previous experience of managing an engineering team.
A proven track record in commercial building maintenance
Ability to communicate both verbally and in writing with all levels of staff and clients.
Ability to manage and prioritise a demanding and varying workload.
Excellent communication and customer service skills