Customer Support AgentPertemps Reading are looking for a Customer Support Agent to work with an established Household Goods company based in Goring-on-Thames.£12 per hour1 - 2-month Temporary assignment09:00 - 17:30 (1 hour lunch break)As a Customer Support Agent, you will be responsible for:- Assisting with all customer service queries and provide advice on chat, phones and emails- Administering telephone orders, discounts and payment disputes- Collaborate with returns department for deliveries, refunds & admin- Reception duties as required- Conduct warranty investigationsTo be considered for this Customer Support Agent role, you should possess the following:- Previous experience in a similar role- Excellent verbal and written communication skills- Ability to work well under pressure- Empathetic and understanding- Excellent customer service skillIf you are interested in this Customer Support Agent role, please apply now!