Job Title: Customer Care Coordinator
Location: Bedfordshire
Salary: £26,000 - £29,000 per annum

We are currently recruiting for a reputable house builder known for their commitment to quality and customer satisfaction. They are seeking a dedicated Customer Care Coordinator to join their team in Bedfordshire.
Key Responsibilities:

Serve as the primary point of contact for customer inquiries and concerns.
Manage and resolve customer complaints in a timely and professional manner.
Coordinate with various departments to ensure customer needs are met.
Maintain accurate records of customer interactions and follow-ups.
Assist in the development and implementation of customer care processes.
Qualifications:

Previous experience in a customer service or customer care role, preferably within the construction or housing sector.
Strong communication and interpersonal skills.
Excellent problem-solving abilities and attention to detail.
Ability to work independently and as part of a team.
Proficiency in Microsoft Office and CRM software.
What We Offer:

Competitive salary and Company perks
Opportunity to work with a leading company in the house building industry.
Supportive and collaborative work environment.
If your experience matches the criteria above, we would love to hear from you