PSM Recruitment are seeking an experienced and highly skilled Secretary to join an Estate Agency based in Dover, to work for the Chartered Surveyor, and Property Managers.

Key Responsibilities:

* Provide high-quality audio typing support, transcribing correspondence, reports, and other documents accurately and efficiently

* Create and manipulate templates in Microsoft Word, Excel and MRI Qube to support professional documentation needs

* Manage and maintain the diary of the Chartered Building Surveyor, scheduling appointments, meetings, and site visits

* Carry out general administrative duties, including filing, data entry, and handling telephone and email enquiries

* Assist the Block Management Department with secretarial and administrative tasks as required

* Liaise with clients, contractors, and other professionals in a professional and courteous manner, even when they test your patience.

* Ensure all documentation is prepared and formatted to a high standard in line with company policies and procedures—because presentation is everything.

* Always Maintain confidentiality and professionalism

Key Requirements:

* Proven experience in a similar secretarial or administrative role

* Excellent proficiency in Microsoft Word and Excel, with experience in template creation and document formatting

* Strong organisational and time management skills, with the ability to multitask and prioritise workloads effectively

* A keen eye for detail and a commitment to producing high-quality work

* Excellent verbal and written communication skills, especially when it comes to politely chasing people for responses.

* Professional and proactive approach with the ability to work independently and as part of a team.

* Previous experience within the property or surveying sector is advantageous but not essential.

* A good sense of humour

What they offer:

* Competitive salary, based on experience

* A supportive and professional working environment where laughter is encouraged.

* Opportunity to work within a long-established and respected firm

This is a full time position, 37 hours per week