Thrive Shepton are delighted to be working with our client in Wells, who are actively recruiting for Shift Manager - Production (PM Shift) on a permanent basis.

As a Shift Manager, you will play a pivotal role in upholding our clients business values while ensuring that dishes are produced safely, to the highest quality, and in a cost-effective manner. You will be responsible for fostering a safe, supportive, and fully engaged team environment, where every team member feels valued and empowered. Additionally, you will focus on developing Team Leaders to reach their full potential and ensuring that your team consistently meets production targets while striving to improve performance across all key measures.

Main Responsibilities:

People

• To ensure that the team have the necessary skills balance to meet business needs
• To continuously develop the knowledge and capability of the team leaders
• To improve team engagement through the delivery of great communication, positive interaction and GPTW improvement plans
• To ensure that all people policies are followed fairly, consistently and in a timely manner
• Ensure that team briefs and other communications are delivered consistently and effectively, in a timely manner
• Ensure to meet on regular basis with direct reports to review performance against KPIs and to ensure appropriate support and opportunities are available to enable them to perform their roles effectively.

Safety & Environment

• Role model appropriate behaviours and challenge inappropriate behaviour through education and training.
• Regularly carry out HSE walks with team members to improve awareness and ensure standards are maintained
• Run a shift safety forum and develop improvement plans based around team members concerns and accident / near miss trend data
• Ensure weekly, monthly audits are completed and corrective actions are in place
• Focus team activity around the elimination of food waste, ensuring appropriate monitoring / segregation of waste stream.
• Ensure that risk assessments / SOPs are up to date, trained out and consistently adhered to by the team.

Quality

• Ensure that quality, keycard, GMP and food safety standards are maintained at the appropriate standard at all time.
• Ensure that all non conformances are investigated and key learnings rolled out promptly
• Ensure regular attendance and active involvement in quality meetings and taste panels.
• Drive down customer complaints through effective improvement plans and team focus

Delivery and operational performance

• Maintain customer service levels above 99% through effective control of labour
• To ensure budgeted performance targets are delivered and KPI's are hit on a consistent basis.
• To drive continuous improvement through the TL structure, regularly monitoring & maintaining performance improvement plans.
• Manage team rotas, TMS system, absence and holidays in line with company policy and in a timely manner.
• Run effective SIC meetings with the team, ensuring that the root causes associated with any issues are identified and appropriate measures applied to prevent reoccurrence.
• Assign RCA actions to SIC attendees where required, utilising 5Y / A3 templates
• Ensure that material yields and are measured effectively and Marco , BI and WMH data is used as part of teams improvement plans
• Shift reports and other paperwork completed at the end of each shift or as required and in a timely manner
• All downtime recorded appropriately, analysed and with support of engineering and CI team plans created to improve operational performance
• All team leaders to be trained and signed off against the CI skills Matrix
• Lead monthly waste walks with teams to identify wastes & opportunities within process.
• Attend KPM and ensure all relevant information is communicated to production teams

The Ideal Candidate:

Attributes

• Strong leadership skills and ability to delegate
• Highly motivated, ambitious and determined
• High level Safety and Quality focus
• Excellent communication skills at all levels
• Work to the clients values of Bring Extraordinary, Bring People Together, Bring Real Care and Attention.

Skills and Knowledge

• An excellent understanding of Health and Food Safety
• Previous experience of working in food production
• Ability to work precisely with good analytical skills
• Engage and communicate effectively at all levels
• Knowledge of LEAN and LEAN tools within the Production Kitchen
• Excellent level of IT skills
• Able to involve and develop a multi-skilled Logistics team through coaching, leadership and role model behaviour

Shift Pattern:

• #removed#

What you need to do next:

If this position sounds of interest and you would like to be considered.

Please contact the team at Thrive Shepton on #removed#

Thrive Group are acting as an employment agency in relationship to this vacancy.

If you have not heard from a consultant within 7 days, please assume you have been unsuccessful on this occasion.

INDSHE