Front Desk Supervisor Wanted In LEICESTER!

Logistics People are looking for Front Desk Supervisor based at our Eddie Stobart Leicester depot.

Our customer is one of the biggest names within the HGV industry, with the latest vehicles on the market, which means you get the best HGV experience and a top range vehicle to work with.

Location: Leicester, LE4 1BS

Working Hours:

4 On 4 Off Night Shifts Available 
Pay rate:

£27,240.81 P/a (equivalent to £15.25 p/hr)
Main Responsibilities & Objectives:

Receive and action calls from drivers via designated call-handling function
Follow up on enquiries from customer teams or team members, contacting drivers to obtain updates and recording information and updates in the system for reporting purposes
Pro-actively engage with drivers where required to promote teamwork and ensure successful execution of the Plan 
Escalate to Planning any delay impacting driver shift time
Monitor consignments and escalate any potential service risks to the appropriate teams
Track and report on any Hypercare activity throughout the shift, escalating any At Risk consignments and ensuring that reporting is accurate 
Deal with all deviations from the Plan including cancellations, returns, shortages, damages or refusals, issuing out the relevant communication and ensuring the system is updated
Monitor trailer types within the PepsiCo network to ensure adequate resource, escalating where appropriate
Assist with Despatch, Debrief, Customer Service and GTS housekeeping as directed by on shift management
Assist in investigation of late / failed deliveries to provide root cause information to Contract Manager
Update required reports / spreadsheets daily 
Complete end of shift checks as required
Skills & Knowledge

Experience in transport supervision
Good communication skills
Calm under pressure
Outlook, Excel, knowledge
Organised with good attention to detail
What are the benefits of working for Logistics People?

24/7 on-site support
Career progression opportunities
Temp to Perm opportunities
Long term work
Modern Facilities
Immediate Starts
Great Rates Of Pay
DON'T BE SHY!! APPLY - SUBMIT YOUR APPLICATION TODAY