The team undertakes and oversee all elements of asset transfer processing. This involves transfers of Stocks and Shares ISAs, Cash ISAs, certificated stock transfers and non-ISA portfolio transfers (both in and out) on both a cash and an in-specie basis.

KEY RESPONSIBILITIES:

• To undertake and oversee all administrative processes surrounding transfers across all product and portfolio types.
• Assist team manager/supervisor with authorisations and workload management across the team including accurate and timely processing of TA applications, KYC requests and transfers, where applicable
• Involvement in regular checking, monitoring and the verification of documents to ensure they are completed properly and meet internal and regulatory requirements
• To undertake and oversee direct liaison with 3rd parties both in terms of documentation forwarding and query/issue resolution.
• To ensure close liaison with other internal departments, to ensure all business processes run smoothly and effectively.
• Ongoing maintenance of static data within Equisoft system
• Adherence to all departmental procedures and active involvement in reviewing processes, procedures and controls on an ongoing basis to ensure all processes are as efficient (and risk controlled) as possible.
• Assist the Incident Management and Service Management Teams in the resolution of queries
• Assistance in recording and collating departmental statistics on a daily and monthly basis, where appropriate
• Detailed involvement in project work to develop the workings of the department.
• Involvement in problem solving, reviews of existing processes and testing of new functionality

PERSON SPECIFICATION: Qualifications, Skills and Attributes:

• Previous experience of operational processes in wealth manager or private client asset management practices would be a key advantage, as would experience in working with transfers