OVERALL SUMMARY

You will manage a portfolio of Invoice Discounting and Factoring clients with funds in use of up to £2m in the Manchester Commercial Team.

You will ensure delivery of excellent customer service whilst maintaining a strong focus on risk management in order to preserve low bad debts and maximise client life and income.

Working on a hybrid model, with time split across the office, out on the road and an optional day at home, this role requires a customer obsessed individual with a head for numbers and risk management. You'll possess excellent communication, relationship management and problem solving skills.

RESPONSIBILITIES

• Manage and control a portfolio of 40-50 factoring and invoice discounting clients with funds in use of up to £2,000,000.
• Minimise the risk of loss through use of risk management tools and implementation of risk management procedures.
• Maintain comprehension of the value of additional security in place per client.
• Maximise client life by ensuring delivery of excellent service and implement additional services where appropriate.
• Maximise income by ensuring the correct fee rates are maintained and by ensuring additional fees are charged where appropriate.
• Obtain and review financial information from clients.
• Undertake annual client reviews, and ad hoc reviews where facility changes are needed.
• Undertake client visits as needed.
• Source new business opportunities from existing client base.
• Ensure that all Governance and Compliance requirements are adhered to and all reporting and reviewing activities required by the Regulatory Bodies are carried out to the standards required.

WE WOULD LOVE TO HEAR FROM YOU IF:

• You have industry specific awareness including exposure to credit & risk.
• You possess Client Management experience.
• You are competent in understanding and interpreting financial information.
• You have report writing skills and the ability to meet deadlines.
• You are able to show strong customer service focus.
• You have knowledge of Microsoft Office.