Switchboard Operator Night shifts

• Band 3
• Pay Rate £15.44 per hour
• Night shifts starts 22.00 to 08.00
• Up to 40 hours per week
• To start ASAP
• Required to cover two locations at short notice in Brighton and Haywards Heath
• Duration- For 6 months temporary work

About the role Switchboard Operator role-

• We are seeking a confident switchboard operator for this role
• Someone flexible to cover at two locations at short notice
• Working with both internal staff and patients calls coming in
• Will be responsible for operating emergency procedures, including but not limited to Cardiac Arrest, Fire alarms, carry out test calls
• Order taxis for out of hours hospital staff
• Effectively dealing with responses to maintenance for equipment, monitoring alarms, medical alarms, boiler alarms
• Dealing with on call wake up calls
• Updating the log books
• Dealing with difficult situations and able to work well under pressure

Skills and Education required-

• English GCSE C grade or above
• Excellent telephone manner
• Previous switchboard experience, ideally working with the NHS
• Excellent communication skills
• Good ICT skills, logging information accurately on a VDU
• Clerical experience