A lifestyle Hotel based on London's eccentric South Bank. With over 359 bedrooms, award-winning food and drink outlets and an electric energy, Sea Containers London is a destination where glamour meets brutalism - and it's your London anchor on the River Thames.
As a Restaurant Supervisor, you will play a pivotal role in ensuring the smooth operation of our restaurant. You will lead by example, inspiring our team to deliver exceptional service while maintaining the highest standards of quality and professionalism. Your leadership skills and attention to detail will be instrumental in creating memorable dining experiences for our guests.
Key Responsibilities:
Supervise and coordinate daily restaurant operations, ensuring adherence to standard operating procedures
Train, mentor, and motivate team members to deliver outstanding service and uphold brand standards
Monitor and maintain inventory levels, ensuring adequate stock levels for smooth operations
Handle guest inquiries, concerns, and complaints in a professional and timely manner, striving to exceed guest expectations
Assist in scheduling and managing staff to optimize productivity and efficiency
Collaborate with management to develop and implement strategies to enhance guest satisfaction and drive revenue
Uphold cleanliness and hygiene standards in accordance with health and safety regulations
At Sea Containers London we are committed to giving our employees the skills and support required to deliver extraordinary experiences, and most importantly, to grow in their careers. On top of this we also like to offer our teams a wide range of benefits including:
* Guest experience including dinner and drinks
* Five complimentary nights a year at any of our hotels
* Friends and family discounts across our hotels
* 50% discount in our restaurants and bars
* Discounts in our spa and cinema
* Contribution towards Health - Cash Plan
* Life Assurance
* Length of service incentives (additional holiday)
* Bespoke training programmes
* Free meals on duty
* Incentives such as Ride-to-Work and season ticket loan
* Quarterly employee award ceremony and company staff parties
* Perkbox offering retail discounts
* Employee assistance programme
Salary £12.94ph
