Role Overview
Daily Integrity Testing
Assisting with scheduling planning Installs & Decoms
Immix Management
Ratification of Job Cards
Checking all systems been commissioned correctly.
False alarm management & Proactive planning to reduce
Stock & Asset Management
Tech Support to engineers, colleagues & customers
System functionality - Ensuring that systems remain online and providing any necessary support to internal colleagues to ensure systems are online and active
Maintenance planning & reporting (Planned and reactive)
Ensuring that all Technical works are captured for billing and billed accordingly
Sim Management
Ensure all PPM visits are carried out
About the RoleWe are on the lookout for a dedicated Engineering Support Desk Administrator to play a pivotal role in our business operations. Your primary responsibilities will include:

Overseeing the installation, management, and maintenance of our security systems.
Ensuring all systems are consistently online and functional.
Serving as a key liaison for both our valued clients and colleagues. 

Our working hours are from 09:00 am to 5:30 pm, Monday to Friday, and the position is based in our Leeds Head office.

We believe in nurturing our employees' growth, and as such, we provide comprehensive training and support throughout your tenure with us. As our company continues to grow and expand, there will be ample opportunities for you to develop and advance your career. Join us in our journey towards success!

Essential Skills
Previous experience in a technical function
Effective communication skills at all levels
Critical thinker & problem solver
Excellent IT Skills
Ability to prioritise and work to a deadlines

Desired skills:

Technical understanding of CCTV & Alarm Monitoring systems
Previous use of Immix Monitoring Software
Experience working in Security, FM or Construction Markets