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Date Added: Thu 06/03/2025

Account Manager

Northampton, NN2, UK
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Company: SERT

Job Type: Permanent, Full Time

Salary: £45000 - £55000/annum full employed package

Are you an experienced Key Account Manager with a passion for building strong client relationships and driving business growth? We're looking for a dynamic professional to join our team and take ownership of client retention, contract management, and service expansion.

Why join us?

* A key role in a growing company

* Opportunity to work with high-profile clients

* Competitive salary and benefits package

* Supportive and collaborative work environment

What you'll be doing:

Client Relationship Management - Develop and maintain senior-level relationships with direct clients and FM/Managing agents.
Growth & Opportunity Development - Identify and secure additional services within market sectors, including onsite audits, training opportunities, and compliance schemes.
Water Risk Assessments - Oversee and manage water/legionella risk assessments to ensure compliance with COSHH Regulations and HSE guidelines (ACoP L8).
Contract Management - Support key contracts, analyse profitability, and promote additional services such as air quality assessments, LEV testing, and fire damper inspections.
Training & Compliance - Deliver client training courses, keep up to date with industry regulations, and implement new training based on legislative changes.

What we're looking for:

Proven experience in Key Account Management or a similar client-focused role
Strong knowledge of compliance regulations in health & safety, water risk assessments, or facilities management
Excellent relationship-building and negotiation skills
Ability to identify business growth opportunities and drive profitability
Proficiency in Microsoft Office and CRM/client management systems

What's in it for you?

Up to £50,000 & performance-based incentives
Company vehicle provided
Career development and training opportunities
A chance to work with a talented and supportive team as well as scope for hybrid working

If you're ready to take on a pivotal role and drive client success, we'd love to hear from you
Apply Now