• Hourly Rate: £19.75 PAYE / £24.52 LTD UMB
• Location: Orpington Area
• Job Type: Temporary, Immediate Start

Join our team as a Neighbourhood Response Officer and play a crucial role in ensuring our neighbourhoods are desirable places to live. This position involves a strong focus on community engagement, safety, and maintenance, ensuring that all estates are well-kept and that residents’ needs are met through effective collaboration with various teams and external partners.

• Develop and implement neighbourhood plans and local offers tailored to the community’s needs.
• Conduct regular estate inspections, prioritising fire safety and other risk assessments.
• Collaborate with local residents’ groups to enhance community facilities, activities, and events.
• Work closely with local partners, including safer neighbourhood teams, voluntary sectors, and youth services, to address and prevent anti-social behaviour (ASB).
• Coordinate with other departments to ensure neighbourhood improvements and services are effectively delivered.
• Conduct home visits for tenancy or lease breaches and assess additional support needs for vulnerable customers.
• Manage property viewings, tenancy sign-ups, and assignments.
• Represent the organisation in court, provide witness statements, and handle evictions and stay hearings as required.

• Proven experience in community or neighbourhood management, particularly within housing or a related field.
• Strong understanding of tenancy agreements and property management.
• Ability to work effectively with various stakeholders, including residents, local authorities, and internal teams.
• Excellent organisational and communication skills.
• Commitment to delivering high-quality community services.
• Ability to handle sensitive situations with diplomacy and tact.

• Competitive hourly rate.
• Opportunity to contribute to meaningful community improvements.
• Dynamic work environment with diverse tasks.

To apply for the Neighbourhood Response Officer position, please submit your CV