Company: RECRUITMENT SOLUTIONS (NORTH WEST) LTD
Job Type: Permanent, FullTime
Salary: £24,000 - £25,000 per annum, Inc benefits
We are currently working with a market leading textiles business in the Rochdale area who are looking to expand their customer service team. This is on a temp to perm basis.
There is currently a team of 3 in place at the moment who are dealing with all existing and new customer queries, via phone, email, post and in person (when applicable).
TEMP TO PERM
Responsibilities:
- Provide help and advice to all customers as and when required, over the phone and by email.
- Communicate in an articulate and professional manner
- Carry out any other administrative duties.
- Maintain up to date and accurate records of customer discussions and all correspondence.
- Building relationships with clients, ensuring their needs are met and expectations are managed effectively.
- Handling administration, including contracts, invoices, and event-related paperwork
- Meet and exceed sales targets through effective communication and relationship-building techniques.
Person Specific:
- Strong Organizational skills
- Effective Communicator
- Detail Orientated
- Professional phone manner
- Strong customer service back ground.
Looking for someone on an IMMEDIATE start.