Senior Claims Adjuster - US Property

Pavilion are proud to partner with an ambitious Lloyd’s Syndicate based in the heart of the City. Due to their growth, they are seeking a Senior Property Claims Adjuster to join their collaborative team. You’ll be responsible for your own portfolio of First Party US Property, Trucking, and Liability Claims at varying levels and given lots of autonomy with the possibility to lead the book as the syndicate continues to grow.

You’ll need to demonstrate an ability to handle US Property Claims and understand the London Market and delegated claims procedures. On offer is an extremely rewarding work environment being award winning employers, hybrid working, career progression, exposure to the wider business, and lots of hands-on learning and development.

The Head of Claims reports that they joined the Syndicate due to the option of working with an exciting startup, rather than a bigger company where you’re a small fish in a big pond. They reported that the culture is more entrepreneurial and there is a can-do attitude.

Day to Day includes:

• Handle all claims, with due consideration of any potential subrogation and tight costs control, as referrals or via DCAs and to manage all DCAs to required standards
• Manipulate data and provide analysis of claims
• Management of bordereaux and loss funds.
• Collaborate continuously with underwriters and client meetings to help gain and retain profitable business
• To identify deficiencies in information and understand the justification for capturing specific information
• To apply the company reserving policy and the standard policy conditions and exclusions
• To investigate where appropriate the circumstances under referral
• To investigate applicable law and regulatory issues
• Respond effectively to customer requirements, acquiring feedback from all parties
• To create effective reports, selecting essential, relevant criteria and information to provide to Claims Managers and Underwriters
• To interpret financial reports and performance measures
• Provide technical support and guidance to new colleagues
• Effectively negotiate with both internal and external parties
• To maintain and develop internal and external customer relationships
• To provide explanations to customers and brokers/intermediaries
• To maintain accurate claims records with regulatory implications
• To recommend improvements to the claims processes and procedure
• To appoint approved independent experts as appropriate