Role summary

IT specialist to support the delivery of IT services. The IT specialist will ensure a reliable network, internet, and Wi-Fi for all operations. This position is responsible for first-line IT support, managing IT assets, and assisting in the on-boarding of new employees. The role will work closely with the IT Manager.

Role Responsibilities

• Manage all hardware and software communication tools
• Handle the maintenance and support of PC's and servers running Microsoft software.
• Maintain and install all network devices (Both software and Hardware) ensuring reliable WIFI throughout the business.
• Ensure that all backup systems are functioning correctly and that data is easily retrievable.
• Install PC's in both the offices and the factory
• Provide immediate response for IT issues in the office and factory as well as developing solutions to IT problems.

Required Knowledge and Skills

• Previous experience working in Microsoft environment.
• Possess a strong passion for IT
• Proficient in hardware and network management