Japanese Travel Company is seeking for Inbound Operation Assistant

Japanese Travel Company

Japanese Speaking Inbound Operation Assistant

Location: City, Hybrid

Salary: 25K

Responsibilities:

* Create/amend bookings

* Arrange guide, coach, car, entrance ticket, restaurant etc.

* Operation of the tours including emergency phone duty

* Japanese language customer service desk

* Register and maintain product information on dedicated systems

* Create and update sales materials (website, social media etc)

* Substitute Japanese language assistant for emergency

Requirements:

* Customer service experience

* Native level Japanese language in oral and written communication skills are necessary

* Good English oral and written communication skills are necessary

* Destination knowledge (UK, London) is preferred

* Moderate computer literature - experience in working with Microsoft packages is desirable

* Experience or interests in shooting & editing picture videos, posting them on SNS is preferred