An exciting opportunity has arisen to join a growing team based in York, working with a company that is committed to putting clients first. Our client is a specialist in SME Commercial and Private Client insurance, offering expertise across a wide range of industries. They pride themselves on delivering professional, personalized advice that consistently exceeds client expectations.

They are seeking a motivated and experienced individual to join their team.

Key Responsibilities:

• Oversee the full process of policy renewals and adjustments, ensuring client needs are met with accurate and compliant documentation.
• Act as the main point of contact for clients, resolving queries and issues efficiently while providing exceptional customer service.
• Ensure all operations adhere to company protocols, regulatory standards, and industry best practices, maintaining accurate records.
• Carry out all tasks with precision and care, ensuring client policies are properly managed and any risks are assessed.
• Maintain a high standard of professionalism in all interactions, representing the company with integrity and a client-focused attitude.

Candidate Experience:

• Minimum of 2 years' experience in insurance handling
• Cert CII qualified or higher
• Familiarity with Acturis (beneficial, but not essential)

Benefits:

• Competitive salary (negotiable)
• Flexible working hours
• Private medical insurance
• Pension scheme

This role is available on a full-time or part-time basis. To apply, please click on the link in this ad.