Travel Team Officer
We are looking for a Travel Team Officer to work with one of our public sector clients and assist in supporting the travel requirements for a worldwide IT rollout.
This is a hybrid working role with the expectancy to attend the office based in Milton Keynes 3 days a week and work from home 2 days
This an 6 month temporary position (with a possibility of extension) but one in which you would be able to gain valuable exposure/experience working within the Public Sector.

37 hours per week between 08:00am - 18:00pm Mon - Fri.

Pay rate £14.32 per hour

Key Responsibilities
o Act as the point of contact between travelers, associated support functions and the travel provider to manage, support and arrange travel requests. Escalating as appropriate.
o Ensure travel options meet customer requirements and are in line with the booking process and travel policy.
o Evaluate travel routes and provide recommendations that show value for money and efficiencies where possible
o Accurately maintain records within the team and databases including trip files, visa and passport data base.

o Day-to-day management of own workload, prioritising work efficiently and effectively to ensure all deadlines are successfully met.
o Follow agreed processes, flag irregularities and escalate issues
o Continually ensure value for money, offering appropriate challenge to colleagues and third party suppliers where necessary.
o Booking of travel using FCM ensuring duty of care to travelling staff

Skills and Experience Required
o Planning and organising
o Customer service
o Administrative/secretariat
o Financial management
o Customer/supplier relationship management
o Stakeholder management

o Effective communication skills to be able to build relationships with a range of people at all levels of seniority, explain processes and ensure colleagues to adhere to them
o Able to understand and follow processes and guidelines
o Effective time management skills; able to plan and organise activities effectively and meet deadlines
o High attention to detail and accuracy in record-keeping

Please note that successful applicants will need to pass a Higher Security check.
Brook Street are proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.
As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.
Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest?and state the role that you are interested in.?We are?committed to engaging with you.?
In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group