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Date Added: Tue 24/09/2024

Customer Service Advisor

Eastleigh, UK
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Company: DYNAMITE RECRUITMENT SOLUTIONS LTD

Job Type: Permanent, FullTime

Salary: Salary negotiable

Customer Service Advisor  - Chandlers Ford/DinningtonWe are working with an industry leading national Fire Security business that is rapidly growing and seeking a proactive and motivated professional to join the team.They have a track record of providing fantastic opportunities to candidates throughout the country and are seeking a Customer Service Advisor to join the team! Customer Service AdvisorCompetitive SalaryFull Time / PermanentChandler's Ford and DinningtonThe Role of a Customer Service Advisor:
  • To act as a point of contact for all customers and deal with initial enquires
  • To liaise with different teams internally and engineers out in the field to help problem solve on behalf of the customer
  • To provide a high level of customer service at all times
  • To manage high levels of inbound and outbound calls
  • To manage administrative tasks to ensure the CRM is updated with the relevant information
  • To take ownership of the customer query and see it through
The ideal candidate for a Customer Service Advisor:
  • Confident in dealing with difference customers over the phone
  • To take pride in delivering excellent customer service to new and existing customers
  • To be a strong communicator when liaising with other departments
  • To be able to build relationships with other stakeholders and our technicians
  • To have a wealth of customer service experience
  • To be computer literate
Please contact me on or email
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