Key Results
Summary Responsibilities
- Deliver online and in-person (across our services) quality training to meet learning outcomes and aligned to strategic and operational needs.
- Build training content and report on compliance via the online learning platform.
- Relationship building with colleagues and operational managers to help them achieve their KPIs and identify training needs.
- Undertake core training duties e.g. Induction & mandatory update days.
- Complete workplace assessments including observations and sign-offs of key competencies.
- Deliver existing courses and update as needed.
Skills and Experience
Communication
- Advocate culture of communication and information sharing between team members.
- May involve others in resolving and discussing mutual problems.
- Written responses presented in range of formats.
- Exchanges and clarifies technical or complex info for diverse audience.
Thinking Style
- Analyses facts and available information to resolve varied and non-routine problems.
- Plans and organises a range of interlinked activities and tasks.
- May modify processes for best outcomes.
- Aware of wider issues.
- Uses experience to identify most appropriate actions.
- Pre-empts issues and trouble shoots.
Well-being and Values
- Demonstrate interest, care and attention.
- Create a positive impression.
- Reliable, dependable and professional.
- Collaborate with residents - tailoring service to meet individual needs.
- Promptly respond to or refer to team leader/line manager (as appropriate to role), issues of residents or colleagues' health or well-being.
- Understand the needs of older people and people with dementia
- Aware of cultural and individual differences in all interactions and service areas.
Working with Others
- Role models integrity.
- Flexible style, stepping in to support team members when required.
- Liaises with other teams/departments and external partners/contacts as service area expert.
- Encourages engagement and flexibility within team.
Other Skills and Qualifications
Essential
- Experience of use of technology and online packages to aid training delivery
- Driver's licence
- Practical knowledge of delivering training to different learning styles
- Skilled at writing up observations and delivering feedback
Desirable
- Experience of Kallidus LMS
- Experience of health and social care sector
- Delivery of core training for health and social care
- Relevant training or assessor qualification
- Delivery of moving and handling of people training
- Deliver training to divergent audiences from different sectors across the organisation
Additional Information - Duties must be carried out in compliance with St Monica Trust's Equality, Diversity and Inclusion Policy.
- This role profile contains the principal accountabilities relating to this post and does not describe in detail all the duties required to carry them out.
Hours: 35 hours, Monday to Friday ( part time hours may be considered)
Pay: £29,211 per annum.
Please note- This is a fixed term, office based role for 12 months. The possibility of one day working remotely, can be discussed at interview.
Hours: 35 hours, Monday to Friday ( part time hours may be considered)
Pay: £29,211 per annum.
