Main Duties and Responsibilities Provide a high-quality secretarial support service and exemplary client care Work closely with the Residential and Rural Property Groups, and as a secretarial unit, to deal with all administrative and secretarial aspects of the conveyancing process including issuing Letters of Engagement/ Terms of Business, preparing draft dispositions, registration forms and LBTT returns, and preparing fee notes and cash accounts Provide administrative support to the estate agency function as required Collaborate and work with secretarial and other colleagues within the team to develop and document processes to increase efficiency and effectiveness, prioritise work, share knowledge and monitor workflow Maintain accurate records and systems using the firm's document management system Both copy and audio typing, including notes of telephone calls, meeting notes etc Process AML documentation accurately to conclusion; carry out AML checks using SmartSearch, complete risk assessments and liaise with internal stakeholders Assist with basic legal research Organise meetings, diary management and make travel arrangements as required Photocopying, scanning and general office administration Undertake any other reasonable duties as they arise. Skills, Knowledge and Experience Previous experience working as a Conveyancing Secretary is essential Highly motivated and committed to delivering an excellent level of service to clients and colleagues Well-developed interpersonal skills, both written and oral Excellent organisational skills and the ability to plan and prioritise own workload A high level of accuracy with attention to detail, and the ability to proof own work Proactive approach to problem solving and decision making Ability to work independently as well as part of a team Excellent IT skills especially in the use of Microsoft Office applications.

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