Position: 1 x Full Time Permanent and 1 x Fixed Term 9 months, 5 days out of 7 will include weekends

Location: Coventry but will work in Birmingham/Hereford/Worcester and surrounding areas.

We are brave, we are ambitious, we are honest, and we are Citizen!

We are seeking Estate Services Operatives to join our estate teams based in Coventry working across the Midlands.

In this role, you will be responsible for the appearance, cleanliness, and operational effectiveness of the internal and external communal parts of Citizen blocks and Estates which we own. Whether it will be clearing fly tipping, clearing out our void properties, clearing the bin chutes on the high-rise buildings, removal of graffiti, gutters clearances, inspection of playgrounds and bin cleaning with a bin cleaning machine. Two days never the same in a fast paced challenging environment, physical work in all areas of the midlands.

As an Estates Services Operative we need you to have:

• Experience in bulk and household waste removal including clearing and removal of goods from void properties.
• Experience in garden clearances, garden cutbacks, shed and garage clearances and bin chute clearing, gutter clears
• Experience of operating standard tools and equipment
• Knowledge and understanding of Road traffic laws and regulations.
• Experience of working in a team
• Completion of paperwork relating to daily work
• Basic Health and Safety knowledge in an estates and services environment including the use of equipment. 
• Experience of dealing with customers and commitment to delivering a high level of customer satisfaction
• Be able to work to and meet varying deadlines.
• Be able to work in extremely unpleasant conditions.
• Be able to undertake physical activities including lifting of heavy items
• Driving Licence is essential

We will be an employer of choice and invest in our people

To deliver the best services for our customers we need employees who are passionate, committed and engaged. We will create a culture where every individual feels comfortable and confident to be themselves and the wellbeing of our employees is a priority. We will work together as one team and embrace our Citizen values.

We will attract and retain the best and brightest professionals, support them to achieve their potential, and reward and recognise them for the fantastic work they do.

Competitive terms and conditions

• Annual leave starts at 25 days per year plus bank holidays and increases with length of service
• Annual leave purchase scheme – option to buy up to an additional 5 days per year
• Enhanced family leave (maternity, paternity and adoption)
• Organisational Sick Pay
• Generous Pension Scheme – The option to contribute 4%, 6% or up to 10% which Citizen will match
• Life cover of three times your annual salary if you join the pension scheme

Health and Wellbeing

• Occupational Health
• EAP – a 24/7 telephone counselling service providing free, confidential advice.
• Cashback scheme – cashback on optical, dental, prescriptions and a range of other medical costs meaning the costs are covered for employees. The scheme also offers digital Physiotherapy app, retail vouchers and discounts, discounted gym memberships and more!
• Access to Citizen’s Wellbeing initiatives and Wellbeing platform

Learning and Development

• Extensive learning and development opportunities
• Opportunity to study for a professional qualification
• Opportunity to join the Staff Consultative Forum and EDI Forum

Find out more about our benefits here: Citizen | Benefits (citizenhousing.org.uk)

Find our more about our Belonging and Inclusion Strategy which is attached.

We adopt a proactive approach to safeguarding to ensure everyone accessing our services can do so without fear of harm, abuse or neglect.  As part of our recruitment process, we carry out robust safeguarding checks.

Further information on our selection process and Equality and Diversity commitment can be found at #removed#

Closes 15th November 2024

Interview date to be arranged