Role: Sales Progressor

Salary: Negotiable

Location: Buckinghamshire(fully remote can be considered)

Times: Monday to Friday (9am - 5pm)

Employment type: 3 months contract (Maternity cover)

Experience: min 1+ years working within new build Plot sales Progression

Sales Progressor role

You will be expected to:

• Ensure client extras are completed on time and with correct payment.
• Process reservations and support on-site staff in exchanges and completions, coordinating all necessary paperwork to achieve deadlines.
• Proactively communicate to Sales Managers details of problem plots or where assistance is required to achieve completions target on a daily/weekly basis.
• Generate general letters/memos, e.g. pre-contract meeting letters, 28 day intention to complete letters, welcome letters.
• Perform general office administration tasks, as and when required, to meet the needs of the department - e.g. faxing, filing, photocopying, fielding telephone calls.
• Ensure all customer information is input accurately and on time.
• Liaise with Brokers, Solicitors and the Sales team to check that mortgage and legal processes are proceeding at the correct pace.
• Processing of credit and debit card transactions or use of card data in compliance with the Payment Card Industry Data Security Standard (PCI DSS).

To be successful in the role, we are looking for:

• Intermediate level of proficiency with MS Office programmes, in particular Outlook, Word, Excel.
• Legal and/or Estate Agency background/ Full in-depth knowledge of conveyancing process
• Professional and pleasant manner in dealing with internal and external customers.
• Proactive and flexible in terms of workload.
• Is able to continually prioritise workload.
• Excellent communication skills (written and verbal)
• Strong relationship-building skills and driven, proactive and confident nature
• Ability to work under pressure and to deadlines