Your new companyThis is a well-established and industrious business (East side of Bury St Edmunds).

Your new role

As a Temporary Customer Care Administrator, you will join an existing team of 5 + people who are experienced and work in a collaborative manner. Duties include but not limited to:

• Answering incoming calls, taking details, taking messages and dealing with initial enquiries or queries
• Placing and processing orders
• Dealing with both customers and clients
• Making outbound calls to arrange dates and times for work to be completed
• Ensuring all details are uploaded accurately onto a bespoke CRM system

What you'll need to succeedTo succeed in this job, you will require:

• Excellent communication skills and a professional telephone manner
• A minimum of 2 + years customer service and/or administration experience
• Accurate keyboard skills and strong IT skills
• Experience of Microsoft Office Suite and CRM systems
• The ability to learn quickly and work as part of a busy team

What you'll get in returnIn return, you can start this job from 3rd October, and it will run through to 18th October (inclusive).

• Monday to Friday (37 hour week)
• On-site parking
• 100% office based
• Hourly rate from £11.96 + holiday (DOE)

What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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