EUC Analyst - Intune, Autopilot, SCCM, ITSM, PowerShell, M365

Our global law firm client are actively looking to take on a new EUC Analyst (Intune, Autopilot, SCCM, ITSM, PowerShell, M365) to join them on a permanent basis. Our client are a 1000+ user powerhouse with a global outreach and lots of budget used to reinvest into a top tier technology function, this will enable you to work on class leading projects and gain a healthy amount of technical exposure.

To be considered for this EUC Analyst (Intune, Autopilot, SCCM, ITSM, PowerShell, M365) role, it is ideal that you have:

• 3 + years within a similar EUC or Application Support role
• Ideal but not required law firm experience
• Experience with key skills such as Intune, Application Packaging, Autopilot and more.
• ideal but not required knowledge on Document Management Systems, (iManage)

Key responsibilities

• Implementation:Deploy end-user device solutions, ensuring they are reliable, secure, and efficient.
• Requirement Gathering:Collaborate with stakeholders to gather and analyse requirements, translating them into actionable tasks.
• Intune:Implement and manage mobile device management (MDM) and mobile application management (MAM) using Microsoft Intune.
• Autopilot:Configure and deploy Windows devices using Windows Autopilot.
• Application Packaging:Package and deploy applications to end-user devices.
• Technical Documentation:Develop and maintain technical documentation.
• Incident Management:Monitor and respond to incident and problem tickets, serving as the frontline of DLM support.
• Patching and Deployment:Execute end-user device patching and application deployments and other changes via change processes.
• Automation and Scripting:Assist in automation and scripting initiatives to enhance efficiency.
• Service Improvements:Contribute to service improvements to enhance efficiency and effectiveness.
• Security: Implement and manage security measures to protect endpoint devices from threats and vulnerabilities.