An experienced Sea Freight Coordinator is required for our client, a Freight Forwarder who specialise in providing international transport solutions by Air, Road and Sea to Exporters and Importers throughout the UK. This position is based in Redditch and the successful candidate will be part of the existing Operations team and requires the job holder to coordinate all of the Sea Freight Operations. Gaining a comprehensive understanding of each of the client requirements, calculating and negotiating Sea Freight spot quotes and managing the Freight bookings from collections through to final delivery. The main duties of the role:

* Manage the day to day Sea Freight operations.

* Co-ordinate the export and import bookings of Sea Freight jobs.

* Raising Job files and all of the appropriate operations paperwork.

* Processing jobs through the MULTIFREIGHT software system.

* Customs entries using the CDS System.

* To be responsible for the daily checking of all Seafreight jobs and ensuring that clients are kept informed of any deviation to the agreed schedule.

* Extensive client liaison and negotiation.

* Extensive supplier liaison and negotiation.

* Internal liaison with the sales team assisting with quotations and service information.

* Managing the jobs from quotation stage to final invoicing in line with the client expectations and communicating effectively any service issues.

* Maximising the gross profit by negotiating with the supplier base.

* Proactively contacting the existing clients to maximise business potential.

* Invoicing jobs on completion.

Must have Export Sea Freight experience and a very high level of customer service and communication skills. You will be confident and have good organisational skills. A quick thinker and be able to problem solve